Help Center
Find answers to common questions or contact our support team for assistance.
Frequently Asked Questions
How does SecureBridge work?
SecureBridge connects borrowers with our network of trusted lenders. You fill out a simple form, and we match you with lenders who can offer loans based on your profile. You can then review offers and choose the one that best fits your needs.
Is checking my rate going to affect my credit score?
No. When you check your rate through SecureBridge, we perform a soft credit inquiry which does not impact your credit score. A hard inquiry will only be performed if you proceed with a formal loan application with a lender.
How quickly can I receive funds?
Once approved, funds can be deposited into your bank account as soon as the next business day. The exact timing depends on your bank's processing times and the lender's procedures.
What are the eligibility requirements?
Basic requirements include being at least 18 years old, having a valid bank account, providing proof of regular income, and being a U.S. resident. Specific requirements may vary by lender.
What can I use the loan for?
Our personal loans can be used for various purposes including debt consolidation, home improvements, major purchases, medical expenses, and more. However, they cannot be used for illegal activities or certain restricted purposes.
Is my information secure?
Absolutely. We use bank-level 256-bit encryption and SSL technology to ensure your personal and financial information is always protected. We adhere to strict privacy policies and never sell your information to third parties.
Loan Process
Learn about our application process, approval times, and funding.
Account Help
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General Questions
Find answers to common questions about our services and policies.